Last updated on September 13th, 2018.
The Site and the Products and Services are intended for adult audiences, and Soneco does not knowingly collect any personal information from anyone under 13 years of age. By agreeing to use our products or services, you represent that you are 13 years or older.
Entities collecting personal information
Personal information on this Site is collected on behalf of Soneco by Soneco d.o.o (d.o.o is a form of Limited Liability Company), who is responsible for this Site. Soneco d.o.o. address is Makenzijeva 24, 11000 Belgrade, Serbia and its telephone number is +381 11 6356326.
Notification of Changes
Collection of personal information
When you sign up for an Soneco service that requires registration or express interest in our products, Soneco will ask you for personal information such as your name and email address. You may also be asked to choose a unique username, a password, a security question and an answer to the security question. In addition, Soneco collects information regarding the IP address, browser type, browser language, referring URL, files accessed, errors generated, time zone and operating system of visitors to our websites. In case of Products and Services requairing technical support, Soneco my collect certain information about you or your system, but only the ones you deliberately decide to deliver to us, in order to provide technical support for the given Products and Services. If you are a user of Soneco Product ans Services, Soneco also stores and maintains your documents and other data stored in your account in order to provide the services for which you are registered.
Soneco uses temporary and permanent cookies to enhance the experience on our websites. Temporary cookies will be removed from your computer each time you close your browser. By selecting ‘remember me’ option on our login part of the site, a permanent cookie will be stored in your computer and you will not have to sign-in by providing complete login information, each time you return to our website. If you have turned cookies off, you may not be able to use registered areas of the websites.
How your personal information is used
Information given it the process of technical support will be stored and used to provide you with the technical support.
Soneco may use aggregate, nonidentifying statistical data for improving the Site and the Products and Services, providing more relevant experiences to our customers and for statistical analysis. Soneco uses IP address, browser type, browser language, referring URL, files accessed, errors generated, time zone and operating system of visitors collected in our log files to analyze the trends, administer the websites, track visitor's movements and to improve our applications.
Unless requested to the contrary by the customer, Soneco may publish the names of our customers other than individual users of Soneco Products and Services in the Customer List at our websites, press releases, advertisements, brochures and other promotional materials.
Links from our websites
With whom your personal information is shared
Protection of your personal information
The personal information that you provide in connection with registering yourself as a user of the Site or of the Products and Services is classified as Registration Information. Registration Information is protected in several ways. Access by you to your Registration Information is available through a password and unique customer ID selected by you. This password is encrypted. We recommend that you do not divulge your password to anyone. In addition, your Registration Information resides on secure servers that only selected Soneco personnel and contractors have access to via password. Soneco encrypts your personal information as it is transferred to Adobe and thereby strives to prevent unauthorized parties from viewing such information.
Personal information that you provide that does not constitute Registration Information also resides on secure servers and is accessible only to selected Soneco personnel and contractors via password. Since this information is not accessible online by you, you will not be asked to select a password in order to view or modify such information.
Your choice with respect to personal information
There are other instances in which Soneco may divulge your personal information, such as when required by law, regulation, or litigation. We may also disclose information about you if we determine that such disclosure should be made for reasons of national security, law enforcement, or other issues of public importance.
Accessing, updating and removing personal information
Upon request Soneco provides users with access to their personally identifiable information free of charge. Users may correct, update or remove any such personally identifiable information either through the users’ profile or by contacting Customer Support Services. Such changes may take up to 48 hours to take effect.